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Commercial Disclosure

Commerce Disclosure (特定商取引法に基づく表記)

  1. Business Operator: MechaPal株式会社

  2. Operations Manager: Bahaa Alghazawy

  3. Head Office Location: 10648-16-302 Saijochou, Higashihiroshima City, Hiroshima Prefecture, 739-0024, Japan.

  4. Contact Information

  5. Business Hours
    Weekdays: 09:00 AM – 6:00 PM (JST)
    Closed on weekends, national holidays, year-end and New Year holidays, and summer holidays

  6. Sales Price: Prices for each product or service are indicated on the respective product pages, inclusive of consumption tax.

  7. Additional Fees
    Consumption tax (included in the displayed prices)

  8. Payment Methods
    Credit Card

  9. Payment Deadline
    Credit Card: Payment is processed at the time of order

  10. Delivery Time
    You can start using this service immediately after purchasing the membership.

  11. Returns and Exchanges
    Due to the nature of the product, returns are not accepted.

  12. Cancellation Policy
    You can stop billing and cancel the service at any time during the contract period by canceling your membership. You will be charged for the month in which you cancel, and we do not offer pro rata monthly fees or refunds for mid-contract cancellations.